Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

At SERVPRO of Issaquah East & North Bend, our water damage restoration process is carefully executed to ensure thorough and efficient restoration while preventing further damage. Here's an overview of our approach:

  1. Inspection and Damage Assessment: Our professionals conduct a detailed assessment to determine the extent of the water damage and develop a customized plan.

  2. Identify and Stop the Water Source: We prioritize locating and stopping the source of moisture to prevent additional damage before proceeding with restoration.

  3. Check for Contaminated Water: We assess the water damage category and classification, such as clean water, gray water, or black water, which determines the appropriate restoration methods.

  4. Survey and Inspect: Our team surveys the extent of the water damage and tests moisture levels to ensure a comprehensive restoration approach. We also conduct a safety inspection for any visible hazards.

  5. Complete Safety Measures: Before starting the restoration process, we address any safety concerns and ensure a safe working environment for our team and occupants.

  6. Furniture Protection: To safeguard your belongings, we move furniture and property contents as necessary. We also use blocks to prevent furniture stains or rust on wet carpets.

With a commitment to industry standards and attention to detail, SERVPRO of Issaquah East & North Bend provides effective water damage restoration, prioritizing the safety of both your property and its occupants. Trust us to restore your property efficiently and minimize further damage.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction