Sewage Cleanup and Restoration

Sewer system backups can pose significant dangers due to the unsanitary water they contain. This water is highly contaminated and may harbor bacteria and viruses that can cause serious illnesses. Special training and equipment are essential for safely addressing this type of contamination.

If you experience a sewage backup or toilet overflow, contact us at (425) 313-3100 for immediate assistance. Our experts will assess the contaminated water to determine its category and develop a suitable plan for safe restoration.

There are three categories of contaminated water:

  1. Category 1: "Clean Water" - Originating from a clean source like a broken water line, this water is initially safe. However, if left untreated, it can degrade into category 2 or 3 water, depending on factors like time and exposure to contaminants.

  2. Category 2: "Gray Water" - This water contains a significant level of contamination that can cause discomfort or illness if ingested. Sources may include washing machine or dishwasher overflow, or a toilet overflow with urine but no feces.

  3. Category 3: "Black Water" - Grossly unsanitary, this water can cause severe illness or even death if consumed. It should be avoided at all costs. Sources include flooding from rivers, water beyond the toilet trap, or water from the toilet bowl with feces.

Sewage backup is an emergency, and prompt action is crucial. Our team provides 24/7 emergency service and possesses the specialized training and expertise to safely restore your home or business. Trust us to handle the cleanup and restoration process effectively.

Sewage Backup or Toilet Overflow? Call Us Today – (425) 313-3100

There are three major types of contaminated water. SERVPRO of Issaquah East & North Bend will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.